Privacy Policy

Introduction

With the advent of new communications tools, it is necessary to pay particular attention to data privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collecting personal information

We collect the following information:

  • Surname
  • First name
  • Postal address
  • Postcode
  • E-mail address
  • Telephone / Mobile numbers
  • Gender
  • Profession

The personal information we collect is gathered using forms and the interactivity established between you and our website. As stated in the next section, we also use cookies and/or logs to match you up with your information.

Forms and interactivity

Your personal information is collected using forms:

  • Website registration form

We use the information collected for the following purposes:

  • Customer database (e-mails / newsletter / promotions)
  • Order and delivery tracking
  • Contact

Right of refusal and removal

We are committed to offering you a right of refusal and removal with regard to your personal information.

The right of refusal grants users the option of preventing their personal information from being used for some of the purposes given at the time it is entered.

The right of removal grants users the right to request that their personal information no longer appears, for example, in a mailing list.

To exercise these rights, please contact:

L’atelier de Soierie

33 rue Romarin, Lyon 69001

E-mail: cyrilgenet@atelierdesoierie.com

Telephone: +33 (0)4 72 07 97 83

Website section: www.atelierdesoierie.com

Access rights

We recognise your right to access and correct information about you for the purposes of viewing, changing or even removing this data.

To exercise these rights, please contact:

L’atelier de Soierie

33 rue Romarin, Lyon 69001

E-mail: cyrilgenet@atelierdesoierie.com

Telephone: +33 (0)4 72 07 97 83

Website section: www.atelierdesoierie.com

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To guarantee security for your personal information, we take the following measures:

  • Access management: authorised persons
  • Access management: individual person concerned
  • Network monitoring software
  • Digital backup
  • Digital certificate development
  • Username / password
  • Firewall

We are committed to maintaining a high degree of confidentiality, using the latest technological innovations to guarantee the confidentiality of your transactions. However, as no measure is able to offer total security, there will always be some risk when using the Internet to transmit person details.

Legislation

We are committed to respecting the provisions laid down by French law in this area.